Before the event
- 1Choose your cashless platform and confirm it works fully offline
- 2Order pre-programmed NFC cards and bulk-import the UIDs
- 3Decide your top-up model: online pre-load, on-site stations, or both
- 4Set your refund policy for unspent balances and publish it to attendees
- 5Plan top-up station locations and staffing for peak arrival times
Vendor and staff setup
- 1Confirm every vendor has an NFC-capable Android phone (or supply terminals)
- 2Onboard vendors and assign terminals ahead of gates opening
- 3Train staff on top-ups, payments, refunds, and lost-card recovery
- 4Run a full end-to-end test: register, top up, pay, refund, settle
During the event
- 1Watch the live dashboard and move staff toward forming queues
- 2Keep top-up stations stocked with float and staffed at peak times
- 3Freeze lost cards on request and move balances to replacements
- 4Monitor fraud alerts for unusual velocity or duplicate scans
After the event
- 1Process refunds and cash-outs for unspent balances
- 2Settle every vendor automatically from recorded sales
- 3Export reporting for finance, vendors, and sponsors
- 4Review per-zone and per-hour data to plan the next event